Report to Wayfair
Last updated September 18, 2026
The short answer
Attach Wayfair phishing to an email and send it to service@wayfair.com
Wayfair takes phishing at service@wayfair.com and asks for the message attached rather than forwarded. The scam is the usual retail pattern: an order confirmation or a delivery problem for something you never bought.
What they handle
- Emails made to look like they came from Wayfair
- Fake order confirmations and delivery notices
- Sites built to look like Wayfair
- Requests for your password or card details
How to file a report
- 1
Do not open attachments or click links
Wayfair asks you to leave the message alone before reporting it.
- 2
Attach it to a new email
Open a new email, attach the message you believe is suspicious, and send it to service@wayfair.com.
- 3
Secure the account if you already clicked
Wayfair publishes recommendations for securing your account if you opened an attachment or followed a link. Change the password first.
What you'll need
- The email, attached rather than forwarded
- The order number it quotes, if any
- The card used, if a payment went through
What to expect
service@wayfair.com is intake and can act on the fake site and sender. Check real orders by signing in at wayfair.com rather than from a link.
Frequently asked questions
Why attach the email instead of forwarding it?
A forward rewrites the message and drops the original headers. Attaching keeps them, and the headers are what identify the real sending server.
Company guide
Wayfair scams
Knowing which scam you were hit by makes the report better. This is how scams impersonating Wayfair actually work, what the company will never ask you for, and the warning signs to recognise next time.
Read the guide →