Report to Xbox
Last updated September 18, 2026
The short answer
Report Xbox players and scam approaches through the Xbox app
Xbox reporting runs through the Xbox app on mobile or Windows, or while cloud gaming. The behaviour Xbox singles out as worth reporting is the one that comes before every gaming scam. Someone asking you to move the conversation off the platform.
What they handle
- Players running scams in chat or over voice
- Requests to move to another app to keep talking
- Offers of free currency, games or accounts
- Inappropriate content and behaviour
How to file a report
- 1
Report the player from the Xbox app
Use the Xbox app on mobile or Windows, or report while cloud gaming on xbox.com/play. Reports feed investigations into breaches of the Community Standards.
- 2
Block and mute as well as reporting
Xbox asks you to do both. Blocking stops the contact now, the report is what gets the account looked at.
- 3
Report anyone moving you off the platform
Xbox says to report it when a stranger or untrusted person asks you to leave the platform to keep talking. That step is where the scam actually happens.
What you'll need
- The gamertag of the player
- When the conversation happened
- Screenshots or clips, if you captured any
What to expect
Reports feed enforcement against the account under the Microsoft Services Agreement. They do not recover money or items, so securing the account matters more.
Frequently asked questions
They want to carry on the chat on another app. Is that a problem?
It is the warning sign Xbox names. Off the platform there is no moderation, no report button and no record, which is exactly why they asked.
Company guide
Xbox scams
Knowing which scam you were hit by makes the report better. This is how scams impersonating Xbox actually work, what the company will never ask you for, and the warning signs to recognise next time.
Read the guide →