Report to USAA

• Emails, texts and calls impersonating USAA
• Fake USAA websites
• Unauthorized activity on a USAA account
• Imposter scams aimed at military members and families

1. 1

   Forward it to abuse@usaa.com

   Include the phone number and the details of the call or message along with it.

2. 2

   Or call the fraud line

   USAA gives 800-531-8722, which spells 800-531-USAA, for suspicious emails, texts, calls or websites.

3. 3

   Check the Security Zone

   A legitimate USAA email shows your name and the last four digits of your USAA number in a personalized Security Zone. Wrong or missing means fake.

4. 4

   Never give a code to a caller

   USAA states it will never call to ask for your password, PIN or a one-time code. Caller ID can be manipulated to look like USAA, so the number proves nothing.

• The message and the number or address it came from
• The last four digits of your USAA number
• The date and amount of any transaction you dispute

abuse@usaa.com is intake for the message. Anything touching your account or money goes to the phone line, which is the faster route when funds have moved.