Report to Steam
Last updated September 18, 2026
The short answer
Report Steam scammers, hijackers and phishers through Steam Support
Steam keeps a page specifically for reporting a scammer, hijacker or phisher, and a separate wizard for an account already stolen. The scam to know is the message claiming you have been reported and will be banned unless you speak to a "Steam admin".
What they handle
- Trade scams and trade redirection
- Accounts hijacked through a fake login page
- Messages claiming you are about to be banned
- People selling or trading accounts
How to file a report
- 1
Use the report a scammer page
Steam Support keeps a How to Report a Scammer, Hijacker or Phisher article that routes the report to the right place.
- 2
Use the stolen account wizard if you are locked out
Steam has a dedicated Help With Account Stolen flow for recovering a hijacked account, which is faster than a general support ticket.
- 3
Never enter your login on a site you were sent to
If a site asks for your Steam login and you are not certain it is official, do not enter anything and ignore it. That is Steam's own instruction.
- 4
Ignore the ban threat
Steam documents this one directly. A stranger telling you that you have been reported and must talk to an admin is running a scam. Steam does not work that way.
What you'll need
- The profile URL of the account involved
- The trade offer or chat log
- The site you were sent to, unclicked
What to expect
Steam acts on the account. Items lost in a trade scam are generally not restored, so securing the account and enabling Steam Guard matters more than the report.
Frequently asked questions
Someone says I will be banned unless I talk to a Steam admin. Is that real?
No, and Steam has a page about it. Real moderation never arrives as a stranger messaging you. The "admin" is an accomplice waiting to take your login.
Company guide
Steam scams
Knowing which scam you were hit by makes the report better. This is how scams impersonating Steam actually work, what the company will never ask you for, and the warning signs to recognise next time.
Read the guide →