Report to State Farm

Last updated September 18, 2026

The short answer

Report insurance fraud to State Farm or the NICB, and secure the account

State Farm splits this in two. Suspected insurance fraud goes to State Farm or to the industry hotline. A phishing email or text using its name is reported through your own email or messaging app, then followed by locking down your account.

What they handle

  • Suspected insurance fraud on a claim or policy
  • Emails and texts using the State Farm name
  • Spoofed calls showing a State Farm number
  • Contractor fraud after a claim

How to file a report

  1. 1

    Report insurance fraud

    Call State Farm, or the National Insurance Crime Bureau hotline on 800-835-6422, which spells 800-TEL-NICB.

  2. 2

    Report the message in your own app

    Report a fraudulent email as phishing or spam to your email provider and delete it. On iMessage use Delete and Report Junk. On Google Messages use Block and report spam.

  3. 3

    Change your State Farm password

    If you think you were scammed, State Farm asks you to change the account password immediately and watch your account activity for unusual transactions.

  4. 4

    Place a fraud alert and tell the FTC

    Contact the credit reporting agencies to place a fraud alert. State Farm gives the FTC on 877-438-4338, which spells 877-IDTHEFT, and your local or state police if funds or property were stolen.

What you'll need

  • Your policy or claim number
  • The message and where it came from
  • The date and amount of anything paid

What to expect

The NICB handles insurance fraud across the industry rather than just State Farm. Money already sent is recovered through your bank, not the insurer.

Frequently asked questions

The caller ID showed a real State Farm number. Does that prove anything?

No. Caller ID is trivially spoofed, and State Farm keeps a page on it. Hang up and call the number on your policy documents instead.

Company guide

State Farm scams

Knowing which scam you were hit by makes the report better. This is how scams impersonating State Farm actually work, what the company will never ask you for, and the warning signs to recognise next time.

Read the guide →