Report to Sam's Club

Last updated September 18, 2026

The short answer

Attach Sam's Club phishing and send it to OnlineAbuse@walmart.com

Sam's Club shares an abuse mailbox with Walmart, and it wants the message attached rather than pasted. One category of scam it names outright: there are no Sam's Club clearance websites, so any site claiming to be one is fraudulent.

What they handle

  • Emails claiming to be Sam's Club
  • Fake membership renewal notices
  • Clearance websites claiming to be affiliated
  • Unrecognized charges or orders on a membership

How to file a report

  1. 1

    Attach the message and send it to OnlineAbuse@walmart.com

    Sam's Club asks you to attach the suspicious message to an email and send it there, rather than forwarding it inline.

  2. 2

    Hover the link before clicking anything

    Malicious links are hidden inside legitimate-sounding emails. Hovering shows where it actually goes.

  3. 3

    Treat any clearance site as fake

    Sam's Club has no clearance websites and no affiliation with any. A site claiming a connection to Samsclub.com and asking for account details is fraudulent.

  4. 4

    Call member services if you are unsure

    Sam's Club gives 888-746-7726 if you think you have been targeted by a scam.

What you'll need

  • The email, attached rather than forwarded
  • Your membership number
  • The date and amount of any unrecognized charge

What to expect

The abuse mailbox is intake. A charge you do not recognise is handled by member services, and by your card issuer if it cannot be reversed.

Frequently asked questions

I found a Sam's Club clearance site with huge discounts. Is it real?

No. Sam's Club states it has no clearance websites and no affiliation with any. Every one of them is built to take card details.

Company guide

Sam's Club scams

Knowing which scam you were hit by makes the report better. This is how scams impersonating Sam's Club actually work, what the company will never ask you for, and the warning signs to recognise next time.

Read the guide →