Report to Robinhood
Last updated September 18, 2026
The short answer
Send Robinhood phishing to reportphishing@robinhood.com, and freeze a compromised account
Robinhood keeps a phishing address and is specific about what to send with each kind of report. A compromised account is a different and more urgent job, because the account can be frozen while it is sorted out.
What they handle
- Phishing by email, text, phone call, website or social media
- Scams targeting Robinhood Wallet
- Compromised Robinhood accounts
- People impersonating Robinhood support
How to file a report
- 1
Send it to reportphishing@robinhood.com
Use that address only for suspected phishing. Robinhood says you will not get a response from the team.
- 2
Include the right detail for the channel
For an email, include the full headers. For a text, screenshot it and include the number that contacted you. For a call, include the number and as much detail as you can.
- 3
Freeze the account if it is compromised
Contact Robinhood Support immediately to freeze it. If you cannot get into the account at all, email support@robinhood.com.
- 4
Remember what Robinhood never asks for
It will never ask for your login details, and never for the secret recovery phrase for Robinhood Wallet. Anyone who does is taking the account.
What you'll need
- Full email headers, or a screenshot and the sending number
- The phone number that called you
- The date and detail of any trade or transfer you did not make
What to expect
The phishing mailbox is intake and gives no reply. Freezing the account is the action that protects the money, and that goes through Support rather than the mailbox.
Frequently asked questions
Someone from Robinhood support asked for my recovery phrase. Was that them?
No. Robinhood states it never asks for your secret recovery phrase. Anyone with that phrase owns the wallet outright, and no support process needs it.
Company guide
Robinhood scams
Knowing which scam you were hit by makes the report better. This is how scams impersonating Robinhood actually work, what the company will never ask you for, and the warning signs to recognise next time.
Read the guide →