Report to Microsoft

• Unsolicited calls and pop-ups claiming to be Microsoft support
• Emails and messages using the Microsoft or Windows name
• Fake error screens with a phone number on them
• Phishing delivered to an Outlook or Hotmail account

1. 1

   Use the Microsoft fraud form

   Report the whole interaction at reportfraud.microsoft.com. The form covers unsolicited phone calls, emails and pop-up messages from anyone claiming to be Microsoft or connected to it.

2. 2

   Report phishing from inside Outlook

   Select the message in the list, then choose Junk, Phishing or Block Sender. Marking it as phishing reports the sender but does not block them, so add them to blocked senders too if you want that.

3. 3

   Check the sender against what Microsoft actually uses

   microsoft-support@outlook.com and support@microsoft.net are not Microsoft. The company does not send unsolicited email or make unsolicited calls asking for personal or financial details.

• The phone number that called you, or that the pop-up told you to call
• The email address or sender name, and the message itself
• Any remote-access software you were asked to install

The form is intake and does not produce a case-by-case reply. If you paid or let someone onto your machine, that part is urgent and goes to your bank, not to Microsoft. Disconnect the device and change passwords from a different one.