Scammed? what to do

Report to Intuit

Last updated September 18, 2026

The short answer

Send fake TurboTax and Intuit emails to spoof@intuit.com

Intuit takes spoofed TurboTax email at spoof@intuit.com. Tax-season phishing is worth reporting twice, because the IRS runs its own intake at phishing@irs.gov and tracks these campaigns separately.

What they handle

  • Emails claiming to be TurboTax or Intuit
  • Fake refund and filing notices
  • Requests for your Intuit sign-in or banking details
  • Sites impersonating TurboTax to collect tax data

How to file a report

  1. 1

    Forward it to spoof@intuit.com

    Intuit investigates spoofed email using its brands at that address. security@intuit.com is the other route. That team assesses the risk and works to stop further emails.

  2. 2

    Send tax phishing to the IRS as well

    Do not respond or click. Forward it to phishing@irs.gov and then delete it. The IRS tracks tax-season campaigns that Intuit alone does not see.

  3. 3

    Check the sending domain

    Official Intuit email ends in @intuit.com, including @e.intuit.com and @eq.accountants.intuit.com. Any link in a real email points to an intuit.com address.

  4. 4

    Know what Intuit never asks for

    Intuit will never ask for personal information, sign-in or password details, banking details or card numbers by email.

What you'll need

  • The email and its sending address
  • Any link it contained, without clicking it
  • Your Intuit account email, if you entered credentials

What to expect

Both mailboxes are intake. If you gave up tax details, treat it as identity theft rather than a billing problem. A stolen Social Security number is what these are really after.

Go to TurboTax: Email phishing scams

Frequently asked questions

Why report a TurboTax email to the IRS?

Because the target is your tax identity, not your TurboTax account. phishing@irs.gov is how the IRS tracks filing-season campaigns and links them to fraudulent returns.

Company guide

Intuit TurboTax scams

Knowing which scam you were hit by makes the report better. This is how scams impersonating Intuit TurboTax actually work, what the company will never ask you for, and the warning signs to recognise next time.

Read the guide →