Report to Equifax
Last updated September 18, 2026
The short answer
Place a free fraud alert or freeze, and file the FTC identity theft report
Equifax is not where an identity theft case starts. The report itself goes to the FTC at identitytheft.gov, which produces the document everyone else asks for. Equifax is where you then place the alert or freeze, and both are free.
What they handle
- Fraud alerts and security freezes on your Equifax credit file
- Accounts opened in your name that appear on your report
- Emails and calls impersonating Equifax
- Disputes about fraudulent entries on your credit report
How to file a report
- 1
File the identity theft report with the FTC first
Submit it at identitytheft.gov. Equifax points there because it gives you an identity theft report and a recovery plan, and an account there lets you track progress.
- 2
File a police report
Equifax advises filing with local law enforcement as well. The police report is the document that proves you said you were a victim.
- 3
Place a fraud alert with Equifax
Create or sign in to a myEquifax account, or call the automated line on (800) 685-1111. An initial fraud alert lasts a year and is free. It tells lenders to take extra steps to verify identity.
- 4
Consider a security freeze instead
A freeze is stronger than an alert and also free. Equifax notes both options, and a freeze has to be lifted before new credit can be opened in your name at all.
What you'll need
- Your FTC identity theft report number
- The police report, if you have filed one
- A list of the accounts or entries you do not recognise
What to expect
A fraud alert applies for a year and is free. After that the work is with the banks and collection agencies to remove fraudulent accounts from the report.
Frequently asked questions
Do I have to contact all three credit bureaus?
For a fraud alert, no. The bureau you tell is required to pass it to the other two. A security freeze is different and has to be placed with each one separately.
Company guide
Equifax scams
Knowing which scam you were hit by makes the report better. This is how scams impersonating Equifax actually work, what the company will never ask you for, and the warning signs to recognise next time.
Read the guide →