Report to Your Crypto Exchange
Last updated March 17, 2026
The short answer
Report scam transactions and fraudulent activity on cryptocurrency exchanges
If you sent cryptocurrency to a scammer, report it to your exchange as soon as possible. Crypto transactions are generally irreversible, so getting your money back is difficult. But exchanges can freeze the scammer's account, flag wallet addresses, and share information with law enforcement.
What they handle
- Crypto sent to a scammer's wallet address
- Fake investment platforms that directed you to send crypto
- Unauthorized withdrawals from your exchange account
- Phishing attacks that stole your exchange login credentials
- Fake airdrops, giveaways, or "double your crypto" schemes
How to file a report
- 1
Report through your exchange's support or fraud center
Coinbase: go to help.coinbase.com and select "Report a scam." Binance: use the in-app chat or submit a request at binance.com/en/support. Kraken: submit a ticket at support.kraken.com. Each exchange has its own process, but all have fraud reporting options.
- 2
Provide transaction details
Include the transaction hash (TXID), the wallet address you sent to, the amount, the date, and which cryptocurrency was involved. You can find these in your exchange's transaction history.
- 3
Explain how the scam happened
Describe how you were contacted, what the scammer promised, and how they convinced you to send crypto. Include screenshots of messages, fake platforms, or social media profiles.
- 4
File a report with law enforcement
Report to the FBI IC3 (ic3.gov) and the FTC (reportfraud.ftc.gov). Exchanges take fraud reports more seriously when there is a corresponding law enforcement report.
What you'll need
- The transaction hash (TXID) for each payment you sent
- The wallet address you sent crypto to
- The amount and type of cryptocurrency
- Screenshots of the scam (fake platform, messages, social media posts)
- Any law enforcement report numbers (FBI IC3, FTC, or police)
What to expect
Crypto transactions on the blockchain cannot be reversed. However, if the scammer's funds are still sitting in an exchange account, the exchange may be able to freeze those funds. Exchanges also flag known scam wallet addresses to warn other users and share data with law enforcement. Recovery is rare but not impossible, especially for large amounts where law enforcement gets involved.
Frequently asked questions
Can I get my crypto back after sending it to a scammer?
In most cases, no. Blockchain transactions are irreversible by design. However, if the scammer sent your crypto to an exchange account (rather than a private wallet), the exchange may be able to freeze those funds. Report quickly. The longer you wait, the more likely the scammer has moved the funds.
Should I report to the exchange even if I know the money is gone?
Yes. Even if you cannot recover your funds, your report helps the exchange flag the scammer's wallet address and account. This can prevent other people from being scammed by the same person. Exchanges also share fraud data with law enforcement agencies.
What if the scam happened on a fake exchange or platform?
If the scammer directed you to a fake trading platform (not a real exchange like Coinbase or Binance), report it to whatever real exchange you used to buy or send the crypto. Also report the fake platform to the FBI IC3 and the FTC. Take screenshots of the fake platform before it disappears.
Company guides this covers
Reporting works better when you know which scam you were hit by. These are the company guides this reporting route covers.