Report to AT&T
Last updated September 18, 2026
The short answer
Forward AT&T phishing to abuse@att.net and scam texts to 7726
AT&T takes phishing email at abuse@att.net and scam texts at the shared 7726 short code. Forwarding to 7726 is free for AT&T customers. If you cannot see the sending number, there is a fallback that keeps the evidence intact.
What they handle
- Phishing emails using the AT&T name
- Scam and spam texts to an AT&T number
- Fake AT&T websites and billing notices
- Fraud on an AT&T mobile account
How to file a report
- 1
Forward a phishing email to abuse@att.net
AT&T asks customers to forward suspicious email there. It also suggests sending a copy to the Anti-Phishing Working Group at reportphishing@apwg.org.
- 2
Forward a scam text to 7726
7726 spells SPAM on a keypad. Messages forwarded to it are free for AT&T customers, and it is how the carrier records and blocks the sender.
- 3
Email the whole message if the number is hidden
When you cannot see the sending number, AT&T asks you to email the entire message to abuse@att.net instead. That keeps the parts 7726 would have needed.
- 4
Report account fraud to the AT&T fraud team
If the AT&T mobile account itself is the target rather than just your inbox, report it to the fraud team through AT&T support. Forwarding a message is not enough for that.
What you'll need
- The sending number or email address, where it is visible
- The message itself, forwarded rather than retyped
- Your account number, for account fraud
What to expect
Neither abuse@att.net nor 7726 replies. Both feed blocking and evidence rather than opening a case. Money already sent is a matter for your bank, and AT&T also points customers to the FTC.
Frequently asked questions
Does forwarding to 7726 cost me a message?
Not on AT&T. The carrier states texts forwarded to 7726 are free for its customers, so there is no reason to skip it.
Company guide
AT&T scams
Knowing which scam you were hit by makes the report better. This is how scams impersonating AT&T actually work, what the company will never ask you for, and the warning signs to recognise next time.
Read the guide →